CareerS
At Omventure, we invite you to embark on a journey where you'll help create unforgettable moments for our valued customers. Delight in the opportunity to handcraft delicious beverages, facilitate thrilling activities, and even take on the role of an NPC in our exciting escape rooms. Join our dynamic and fast-paced team, where every day brings new opportunities for growth and connection. With flexible schedules and a welcoming, family-like environment, we eagerly welcome those who are ready to join us in this new and exciting industry.
GAME MASTER (FT/PT)
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Markham / Scarborough location
Responsibilities:
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Welcome all customers warmly upon arrival and provide efficient check-in service.
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Offer recommendations, explain rules, and provide assistance as necessary.
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Process payments accurately and responsibly.
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Familiarize guests with escape room rules, themes, and background stories.
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Monitor game room progress and offer hints when needed.
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Assist with operations at the bubble tea bar when required. (*Markham)
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Perform as the NPC in two of our escape rooms when required.
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Maintain the cleanliness and tidiness of the lobby, board game lounge, escape rooms, washrooms, and other facility areas.
Qualifications:
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Exceptional interpersonal and communication skills (proficiency in verbal and written English is required).
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Enthusiastic and outgoing personality.
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Ability to thrive in busy, fast-paced environments.
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Self-motivated with a proactive approach to tasks; able to work independently without constant supervision.
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Strong organizational skills and attention to detail.
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A team player with collaborative abilities.
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Previous experience in sales or customer service within a fast-paced setting is preferred but not mandatory.
BUBBLE TEA BARISTA (FT/PT)
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Markham location
Responsibilities:
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Welcome and greet customers with warmth and hospitality as they arrive.
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Craft and serve a variety of delicious bubble tea drinks with precision and flair.
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Provide recommendations and assistance to customers in selecting bubble tea drinks.
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Process payments accurately and responsibly, ensuring a seamless customer experience.
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Maintain a clean and inviting environment in the bubble tea bar area.
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Build relationships with customers through friendly interactions and personalized service.
Qualifications:
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Exceptional interpersonal and communication skills (proficiency in verbal and written English is required).
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Enthusiastic and outgoing personality.
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Ability to thrive in a busy, fast-paced environment.
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Self-motivated and proactive with the ability to work independently.
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Detail-oriented and organized approach to tasks.
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Strong team player with a cooperative attitude.
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Previous experience in the food industry within a fast-paced setting is preferred but not mandatory.
NPC / Actor (FT/PT)
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Markham location
Primary Responsibilities:
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Character Embodiment: Bring the Wild West to life by fully embodying the character of a rough and sarcastic bartender with an authentic Western accent. Immerse customers in a captivating storyline through engaging interactions, ensuring an unforgettable and immersive experience.
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Dynamic Improv and Ad-Libbing: Showcase your talent for dynamic improv and ad-libbing to respond to the unpredictability of each customer group. Enhance the overall experience with quick thinking on the spot, creating memorable and personalized moments for every escape room team.
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Customer Interaction: Interact with customers in a manner that enhances their immersion, creating an atmosphere that feels like stepping into a Western tale. Ensure customers leave with stories to tell, having experienced the charm and wit of your character throughout their escape room adventure.
Additional Responsibilities:
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Game Master: Train as a Game Master to guide and enhance the escape room experience for groups, adding an extra layer of excitement to their journey. Contribute to the overall adventure by assisting teams in overcoming puzzles and celebrating their victories.
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Behind-the-Scenes Support: Learn the intricacies of escape room maintenance, contributing to the seamless operation of our immersive environments. Take on the responsibility of ensuring each escape room is cleaned and reset to perfection, ready for the next group of adventurers.
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Customer Service: Assist in reception duties, including processing payments and offering hints to groups when needed. Elevate the customer experience by seamlessly transitioning between your immersive character role and practical tasks that keep the escape room business running smoothly.
Qualifications:
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Versatile Acting Skills: Demonstrate a versatile acting range, particularly in bringing to life the nuances of a rough and sarcastic bartender in a Wild West setting. Ability to captivate and hold the attention of diverse audiences, adapting your performance to suit the unique dynamics of each customer group.
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Quick Memorization: Exhibit strong memorization skills to seamlessly deliver lines and maintain character consistency throughout the entire escape room experience. Adapt to unexpected scenarios, ensuring a fluid and authentic performance that adds an extra layer of excitement to the escape room narrative.
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Immersive Storytelling: Contribute to the creation of an immersive escape room narrative by infusing your character with depth, authenticity, and a touch of humour. Collaborate with the game development team to ensure a seamless integration of your character into the overall storyline.
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Previous experience in the theatre or film industry is preferred but not mandatory.